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Terms and Conditions

These terms and conditions shaw govern all products and service work provided under parent company Dezone Media and all its subdivisions. Furthermore, these terms and conditions are perodically updated and it's the clients responsibity to check up on it for the latest changes and updates. Where there is a conflict this terms and conditions will govern.

 

WORK COMMENCEMENT

Work begins on a project once a purchase order is signed and a deposit of 25% for work above $1000 or 50% for work under $1000 has been made.

 

WORK RELEASE

Work is released to the client or is published online only after either remaining payment has been made or payment is put into payment on account. If the the client had a website published or work release to them without Dezone Media receiving final remaining payment, by default the work is considered completed and approved by client. Dezone Media reserves the right to start billing client under terms and conditions set forth in its billing agreement attached to the invoices or bill.

 

MONTHLY BILLING STATEMENT DELIVERY

Monthly Billing Statement is sent via letter mail to Business address, Email to primary email provided to Dezone Media, or sent via Paypal to client's email provided to Dezone Media.

 

COPYRIGHT

Dezone Media retains all rights to work produced by Dezone Media. Dezone Media can release those rights to the client if the service or product has been fully paid for and copyright has been authorized in writing by Dezone Media. Any use of unauthorized copyrighted material will be subjected to penalty under U.S. copyright law.

 


PROJECT TERMINATION

In the event a client is not satisfied with the current work and a resolution cannot be resolved, a work termination can be agreed upon. To terminate a project that is currently ongoing, the client will need to pay a project termination fee of 15% from the total amount of the project. After that the client is no longer obligated to pay for the remaining balance. The client does not receive any editable files of the project, and does not own any or part of the project work. The client cannot use any work done unless approved in writing in any of the clients future projects. Work termination cannot be applied to work that is already done.

 

DEZONE MEDIA WEBSITE BILLING POLICY

Billing cycle starts at the beginning of the month and is due after 15 days. Bill is consider late if payment is not received after 5 days of the due date. Late payments will incur a $25 late fee, and will appear on the next billing cycle. Website service, features, and ecommerce capability will be placed on hold if payment is in past due status. Dezone Media reserves the right to placed the website offline or deactivated if no payment has been received once past the due date by 10 days or more. The website can be reinstated once the past due amount, plus any late fees, interest, including a $100 reinstatement fee has been paid.

 

DEZONE MEDIA WEBSITE ADDITIONAL WORK BEYOND SCOPE

Anyone more feature or work beyond what is stated in the original contract is considered additional work and will need to be billed separately.

 

DEZONE MEDIA WEBSITE COMPLETION

A client's website is consider completed once it has been published live. Any unpaid balance will be sent on a monthly basis. A website is also consider to be to a client's satisfaction once it has been published live. All website designs are approved by the client before a CMS system can be attached to it, and before it can be published live.

 

WEBSITE ADDED FEATURES BILLING

Billing cycle starts at the beginning of the month and due after 15 days. Bill is consider late if payment is not received after 5 days of the due date. Late payments will incur a $25 late fee, and will appear on the next billing cycle. Website service and features will be placed on hold if payment is in past due status.

 

WEBSITE DOMAIN NAME RENEWAL BILLING POLICY

Domain name renewal is billed once per year, and is due 15 days after. Bill is consider late if payment is not received after 5 days of the due date. Late payments will incur a $25 late fee, and will appear on the next billing cycle. Website will not be visible if payment is in past due status of 10 days or more. To reinstate the domain name, the amount of the renewal, plus any late fees and a reinstatement fee of $20 must be made. If domain name has expired from the  hosting and a renewal payment hasn't been made by the client, Dezone Media is no longer responsible for the domain name in the event that the domain name where to be purchased by another buyer.

 

WEBSITE TRSNSFER OF OWNERSHIP TO CUSTOMERS SERVERS

Once the website files have been transferred to the clients hosting server, Dezone Media is no longer responsible for code errors on the website. Dezone Media can only restore the files as it were on the date of the transfer but is not responsible for any new changes made by third-party. Restoring website will cost $60 to restore. Databases that has been altered on the clients new server will incur a fee for fixing it depending on the extent of the repair.

 

WEBSITE LINKS TO EXTERNAL WEBSITES

A client can link to an external global website (http://), if they own the website that has been fully paid for. A client may not link to an external global site, to a e-commerce payment page, another website they own or operate, from their current website developed under Dezone Media in which they are still making payments, in default, or pass due status, unless stated in a initial agreement. Such actions will result in a conflict of interest, in which Dezone Media reserves the right to removed the feature or link at any time.

 

WEBSITE STORE SERVICE BILLING

Monthly website hosting service fee are billed in advance of the month.
Billing for the next month service are sent 5 days prior to that month. Bill is consider late after 5 days of none payment. After 10 days of non-payment, website is automatically deactivated. Website can be reinstatement for $100, plus the past due amount and any late fees.

Disclaimer: Dezone Media does not guarantee or promise results. The success of a merchant's website will depend on each merchant’s promotional efforts, the products they sell, their market and industry in which they operate. The client is responsible to conduct their own marketing and promotion of their website.

 

MERCHANT WEBSITE STORE SALES FEE POLICY

Sales from Client's website developed under Dezone Media Markets will be subjected to a 30% Fee. Sales billing is sent on the 1st and 16th of the month, and covers period from the first of the month to the 15th and from the 16th of the month to the 29th, 30th or 31st of the month. Bills are due after 5 days of receivig the bill. After 5 days, a late fee of $25 will incur and appear on the next billing cycle. After 10 days, if no payment has been received, website will be dectivated. To reinstate the website, all past due amount, plus late fee, interest, and a resinstatment fee of $100, needs to be paid.


PAYMENT ON ACCOUNT

A client who opts out of the remaining payment after work is completed, will automatically be placed in payment on account status, where the client is entered into Dezone Media's monthly billing system. The client is obliagted to make the payments which is sent on a monthly basis. A fee will be applied to the next billing cycle if payment was sent pass the due date. After 5 days of the due date if payment wasn't made, the website may be placed on hold and offline until it can be reinstated. To reinstate a website a $100 fee is required, plus payment for any previous late fees and past due amounts. On certain items interest may apply.

 

GRAPHIC DESIGN BILLING POLICY

The client has the option to pay for the remaining 50% of the balance on account at 5% interest. Upon project completion the client needs to make another 25% payment on the design to release the product to the customer. Billing cycle starts at the begining of the month and due in 15 days. 5 days after that it's in past due status. After 10 days, any new design work for the client is put on hold until the client's account is current.

 

PRINTING POLICY

Full printing cost must be collected before print can be order. Client will be offered print to be proofed first for print work with amounts of $300 or above. If client denies proof option, in the event of an error or disagreements, Dezone Media is not liable for errors, and reserves the right to not issue any refunds or the maximum refund is 10%. In some cases, graphic design service will be offered as a added value and is free of charge, however client does not own the design and cannot request for editable files of the design. The design can be purchased at a price determinded by Dezone Media. For designs that has not been purchased, a client cannot reprint the design via a third-party using the same design. Doing so will result in copyright infringement, and is subject to penalty under U.S. copyright law.

 

ILLUSTRATION BILLING POLICY

The prospect must pay a small fee of 10% of the total amount for a sketch of ideas or draft for a project before work can begin. After the sketch is done, if the client wishes to proceed with the work, another 15% will be required before work can begin. The client has the option to pay off the balance for release of the rights to the work, or the client can pay for the rest of 50% of the balance on account at 5% interest. Client does not own work or rights to editable files unless full amount has been paid for.

 

PHOTOGRAPHY BILLING POLICY

Bill is sent on the first of the month and due after 15 days. After 5 days, bill is consider past due. Past due amounts will incur a $25 late fee and will appear on the next billing cycle. After 10 days or more after the due date, client cannot use, distribute or display photographic work in public until client's account is current. Client cannot request additional work to be done unless their account is paid off, or if their contract is a under a bulk work contract.

 

 
 

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